Cancellation / No-Show Policy
By booking an online or an appointment by phone with W Salon, Spa & Wine Bar you hereby agree to W Salon’s no-show and cancellation policy as hereinafter set forth:
If you fail to appear for any scheduled appointment without notifying W Salon in advance of your cancellation, you will be charged, and you hereby agree to pay to W Salon, a no-show fee in the amount of 100% of the total cost of the scheduled service.
If you notify W Salon, Spa & Wine Bar of your cancellation of any scheduled appointment at least 48 hours in advance of such scheduled appointment, you will not be charged a cancellation fee.
If you notify W Salon of your cancellation of any scheduled appointment upon fewer than 48 hours advance notice, then you will be charged a cancellation fee in an amount equal to 50% of the total cost of the scheduled service (the “Cancellation Fee”). The Cancellation Fee, however, will be applied as a credit to any appointment that you reschedule and that occurs within 30 days after the date of cancellation. In the event that you do not reschedule your appointment, or in the event that the your rescheduled appointment does not occur within 30 days after the date of cancellation, the Cancellation Fee will not be applied as a credit, and instead the Cancellation Fee will be deemed to be forfeited to W Salon.
For services over $300 you are required to pay a deposit of 50% of the scheduled service that will be credited to the appointment. For cancellations/no shows the above policy will apply.